CASE STuDIES
Reliable solution development: delivery of customer alcohol products to South Korea
Customer and Business requirements
- Customer
A manufacturer of alcoholic beverages, looking to enter the South Korean market for the first time
- Business RequirementForwarder should coordinate the interaction between the customer and the buyer regarding cargo inspection at the port
Cargo
24,000 kg
3000 boxes
Not palletized
Deadlines
No more than 45 days
from door to door
from door to door
Temperature regime
Climatic conditions and temperature changes from -40C to +25C
Context
The task for WELLGO was to develop a reliable, repeatable logistics solution for the product delivery. In order to satisfy the buyer’s requirements, we had to manage a successful trial delivery within the period established by contract terms
1
Oversee control and tracking along the entire route, including terminals and transshipment points
2
Manage the registration of customs transit to the border of the Russian Federation for road and rail transport
3
Use mixed modes of transport - road, rail, sea
Deliverables
- The cargo was delivered within the agreed time frame
- The customer received up-to-date information about the movement of cargo online, including photo and video recording of operations at transit points
- The safety of the cargo and the integrity of the packaging was ensured to satisfaction of customer
- All work done was within the project scope, with no additional costs
- Delivery in the destination country was carried out according to the instructions of the seller and buyer
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